Too many people who could bring insight and energy into public service design face barriers to getting started. Whether it’s financial pressure, lack of networks, systemic bias, or simply not being in the right place at the right time – the train often leaves without them.

We’ve just renewed our SDN Organisational Accreditation through to 2028.

What does that mean for our learners - and what did the accreditation panel have to say about our impact on the public sector?

How do we design training that results in real growth and development? We share our top six tips for designing learning that sticks, makes a difference in the way people work, and results in service design practitioner accreditation.

ServiceWorks is awarded Organisational Accreditation from the Service Design Network. This important validation means participants in our courses receive SDN certificates and Service Design in Practice is now a pathway to Practitioner Accreditation.