After completing Service Design in Practice, Sophie Jones went on to become an SDN-Accredited Service Design Practitioner. In this interview, she talks about the process – from preparing her case study to taking the final exam – and shares practical tips for anyone considering accreditation.

In this series of Q&As, we’re exploring the fascinating journeys that people take into service design, and how a varied career can help make for a better service designer. Sadaf Uddin went from furniture designer to service design consultant for Opencast, a B Corp consultancy.

Too many people who could bring insight and energy into public service design face barriers to getting started. Whether it’s financial pressure, lack of networks, systemic bias, or simply not being in the right place at the right time – the train often leaves without them.

In this series of Q&As, we’re exploring the fascinating journeys that people take into service design, and how a varied career can help make for a better service designer. Charmaine Smikle is a Service Designer at Social Care Wales.

In this series of Q&As, we’re exploring the fascinating journeys that people take into service design, and how a varied career can help make for a better service designer. Will Mead is a Service Designer at the Welsh Revenue Authority.

In this series of Q&As, we’re exploring the fascinating journeys that people take into service design, and how a varied career can help make for a better service designer. Sarah Hill is a Senior Service Designer at Education Scotland.

We examine three possible ways to become an accredited service designer in the UK if you want to work in service design in the public or third sector.

In this series of Q&As, we’re exploring the fascinating journeys that people take into service design, and how a varied career can help make for a better service designer. Beccy Hazell is a Senior Service Designer at the BBC.