See you in Edinburgh for SDinGov 2025?
Get 10% off with my booking code
Service Design in Gov conference
17-19 September 2025, John McIntyre Conference Centre, Edinburgh
Book now using my discount code: 10JoC
Are you going to the Service Design in Gov conference this year?
This key event for anyone involved in designing and commissioning public services is returning for its 12th year. It’s a three-day in-person conference in Edinburgh.
If you haven’t already booked, you can use my discount code 10JoC for 10% off your ticket. Move quickly though, tickets are selling very fast.
It’s always an excellent opportunity to catch up with people, so I really hope to see you there.
This year, I’m also running a workshop alongside my brilliant Service Design in Practice co-facilitator, Katie Driver.
Our session, "No more content vomit: how to train like a service designer" (19 Sep at 11:30 am), is all about how to use your service design skills to plan learning experiences for wider members of your team.
About the session
Service design is a team sport, and sometimes you need to train other folks so they can join the team. What if you considered that training as a design challenge, instead of a dreaded delivery task?
In this hands-on workshop, we’ll show you how to use your service design skills to plan learning experiences that work.
Whether you’re running a one-off session, building capability across a team, or are tasked with the dreaded “skills and knowledge transfer”, we’ll help you move beyond content delivery towards designing for relevance, relationships, and reflection.
You’ll leave with a reusable worksheet, ideas on how to reuse tools from your existing design toolkit, and practical ideas you can immediately apply for more impactful learning design.
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